Terms and Conditions

Limitation of Liability

It is an essential pre-condition to you using our website that you agree and accept that Beehaus is not legally responsible for any loss or damage you might suffer related to your use of the website, www.beehausflowers.com, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Products sold on this website are a perishable, natural item and flowers life span is dependent on species, resulting in some flower varieties living longer than others. Flowers are a product of nature; availability is dependent on season and markets. While all care is taken to reproduce colour, please allow for variation in monitor and screens. 

Returns and refunds are handled at the discretion of Beehaus. Depending on the variety of flower and the environmental conditions they are kept in you can generally expect your flowers to last for around a week. Changing the water every two to three days, recutting the stems at an angle and keeping the flowers out of direct sunlight or near conditioning or heating will prolong the life of your flowers. 

Delivery 

By using our delivery service, you agree to let our drivers use their best professional judgment as to whether or not the flowers can be safely left at the delivery address should no one be there to receive them. We can hold no liability for the flowers from this point on.

If a delivery has been attempted unsuccessfully and requires a second or subsequent delivery to be made (e.g. You have provided us with an incorrect address or no one is home during your selected delivery time and there is no safe place to leave the order) a redelivery fee of $10 will apply. If Beehaus is responsible for the redelivery, this redelivery fee will not apply.

If a security person or concierge is obligated to receive the flowers on the recipients behalf, we cannot accept responsibility for the flowers from this point on.